Educational revision — for learning, not live patient decisions. Guideline-linked. Always work with your seniors and local guidelines.
  1. Home
  2. On call
  3. The patient is confused
● I’ve been bleeped about…

The patient is confused

“She’s much more confused tonight and trying to get out of bed.”

☎ On the phone, ask

Before you put the phone down

📞 Call your senior · build SBAR
  • Is this new? What is she like normally?
  • Obs, glucose, NEWS2?
  • Any new drugs, opioids, sedatives, or missed alcohol?
  • Any falls or head injury? Bowels and urine output?
  • Is she safe right now?

Do now

  • Glucose, obs, A–E
  • 4AT to screen for delirium
  • Look for the cause: infection, drugs, retention, constipation, pain, hypoxia, electrolytes
  • Bloods incl. Na and Ca; urine; consider CXR
  • Non-drug measures first: lighting, family, glasses, hearing aids

Key doses

  • Hypoglycaemia: treat now (see low glucose)
  • Alcohol withdrawal: Pabrinex IV + CIWA-guided chlordiazepoxide
  • Avoid sedation unless a risk to self/others — senior advice, lowest dose

Typical adult doses — always check the BNF and your local guideline.

Call your senior if

  • Reduced GCS or new focal signs
  • Head injury, especially on anticoagulants
  • Septic or hypoxic
  • Needs sedation

Think of

  • Delirium (infection, drugs, retention, constipation)
  • Hypoglycaemia
  • Hypoxia
  • Hyponatraemia / hypercalcaemia
  • Alcohol withdrawal
  • Intracranial bleed

Go deeper

The full walkthroughs behind this call.