Educational revision — for learning, not live patient decisions. Guideline-linked. Always work with your seniors and local guidelines.
  1. Home
  2. Urgent care
  3. Ear, nose, throat & eyes
  4. Sore throat & tonsillitis
● Urgent care clinic · 30-minute consult

Sore throat & tonsillitis

FeverPAIN decides — and don’t miss the quinsy or epiglottitis.

Typical consult⏱ 10–15 min
Investigations🔬 None
Usual outcome💊 Analgesia ± penicillin V
0–5Red flags + history5–12Examine12–17Decide17–24Treat + explain24–30Safety-net + document
1Rule out first — red flags
If you find……then
Drooling, stridor, unable to swallow saliva, muffled voiceEpiglottitis / airway — don’t examine the throat; ED/anaesthetics
Unilateral tonsil swelling, uvula deviation, trismusQuinsy — ENT same day
Severe illness, dehydrated, sepsis featuresAdmit
On carbimazole / clozapine / chemotherapyCheck FBC — neutropenia
Stiff neck, swelling in the neck after sore throatDeep neck space infection / Lemierre’s
2Focused history
3Focused examination
4Decide — investigate only if it changes the plan

FeverPAIN (1 point each)

  • Fever in past 24 h
  • Purulence on tonsils
  • Attend rapidly (within 3 days of onset)
  • Inflamed tonsils (severely)
  • No cough or coryza

0–1: no antibiotic. 2–3: no antibiotic or back-up prescription. 4–5: immediate or back-up antibiotic. (Centor 3–4 = more likely to benefit.)

InvestigationOnly if…
NoneThroat swabs and bloods are not routinely needed
5Treat & send home

Management & advice

  • Most are viral and settle within a week, with or without antibiotics
  • Paracetamol or ibuprofen, plenty of fluids
  • Medicated lozenges may help adults
  • Back-up prescription: use if not better in 3–5 days or worse

Refer / follow-up

  • Quinsy, airway signs, unable to swallow fluids → ENT / ED
℞
Discharge prescription (TTO)Typical adult doses — check the BNF/BNFc, allergies, renal function, pregnancy and interactions.
DrugDoseDuration / notes
Paracetamol1 g every 4–6 hours, max 4 g in 24 h (reduce if under 50 kg or liver risk)As needed
Ibuprofen400 mg three times a day with food3–5 days. Avoid: NSAID-sensitive asthma, GI bleed/ulcer, renal impairment, anticoagulants, heart failure, pregnancy
Phenoxymethylpenicillin (if indicated)500 mg four times a day, or 1 g twice a day5–10 days (NICE NG84)
Penicillin allergy: clarithromycin250–500 mg twice a day5 days
Pregnant + penicillin allergy: erythromycin250–500 mg four times a day (or 500 mg–1 g twice a day)5 days
6Safety-net
Say it like this

This looks like a viral sore throat, which antibiotics won’t help. It usually gets better within a week. Take paracetamol or ibuprofen regularly and keep drinking. If you struggle to breathe, start drooling, or can’t swallow your own saliva, call 999. Come back if one side becomes very swollen or you can’t open your mouth.

Come back / call 111 — or 999 if severe — if:

  • Difficulty breathing, drooling or can’t swallow your own saliva — call 999
  • Swelling on one side of the throat or can’t open your mouth
  • Not able to drink
  • Not improving after 1 week
7Patient leaflets — scan & go

Official NHS pages. Ask the patient to scan the code with their phone camera, or tap “Show to patient” to make it full screen.

Sore throatnhs.uk/conditions/sore-throat
Tonsillitisnhs.uk/conditions/tonsillitis
8Document

Sore throat & tonsillitis — clinic note

A structure to document efficiently. It is not a completeness check — use your trust’s system and your clinical judgement.

URGENT CARE — SORE THROAT & TONSILLITIS PRESENTING COMPLAINT: HISTORY Duration, fever in past 24 h: Cough or coryza (suggests viral): Able to swallow fluids, saliva?: Voice change, breathing, drooling: Medications (agranulocytosis risk), immunosuppression: RED FLAGS (record present / absent) [ ] Drooling, stridor, unable to swallow saliva, muffled voice [ ] Unilateral tonsil swelling, uvula deviation, trismus [ ] Severe illness, dehydrated, sepsis features [ ] On carbimazole / clozapine / chemotherapy [ ] Stiff neck, swelling in the neck after sore throat PMH: DRUG HISTORY: ALLERGIES: SOCIAL (job / who is at home / driving): OBSERVATIONS: RR SpO2 HR BP Temp (NEWS2 ) EXAMINATION Obs: Tonsils: inflammation, exudate, symmetry, uvula position: Anterior cervical lymph nodes: Trismus: DECISION RULE — FeverPAIN (1 point each): result ______ INVESTIGATIONS: none required / None — result: IMPRESSION: PLAN Treatment / TTO (drug, dose, duration): Advice given: Leaflet given (QR / printed): Sore throat, Tonsillitis Follow-up / referral: SAFETY-NETTING (told to return / call 111 / 999 if): - Difficulty breathing, drooling or can’t swallow your own saliva — call 999 - Swelling on one side of the throat or can’t open your mouth - Not able to drink - Not improving after 1 week Patient understands and agrees with the plan: Y / N Seen by: Grade: Date/Time:
✓Guidelines

Doses are typical adult doses drawn from the guidance above. Always check the current BNF/BNFc and your local antimicrobial policy.

More ear, nose, throat & eyes